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Inquiry about YKK AP Group

Before Contacting Us :

  • This inquiry form is only for inquiries concerning the YKK AP Group and the Group’s corporate data and activities described in this global Web site. For inquiries concerning products, services or affiliated companies, please contact directly to your nearest YKK AP business location.
    Global Network
  • Please send your message in English or Japanese. We may not be able to reply to messages in other languages.
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  • STEP1 Enter inquiry form and agree with privacy terms and conditions
  • STEP2 Confirm entered inquiry form
  • STEP3 Inquiry completed

We appreciate your inquiry.
Your inquiry will be completed in 3 steps. As a first step, please complete the following form.

Inquiry Information

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Personal Information

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* Please enter your company name when you are inquiring as a corporation.
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First Name
Last Name
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* Single-byte English letters and numbers only.
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* Please re-enter your e-mail address for confirmation. Copy and paste can not be used.
* Please enter zip/postal codes separated by hyphen(-).
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Handling of Personal Information :

  • We will use your personal information (name, affiliation, telephone number, etc.) obtained through this request form for the following purposes (Please note that the information may be used for internal statistical processing with the exclusion of personal information.)
    - To respond to inquiries from customers and to manage history
    - To send catalogs, flyers, samples, etc., and to confirm and manage the history of such shipments
    - To respond to product adjustments, repairs, etc. based on customer inquiries
    - To provide information regarding our products and services or events, campaigns, lectures, etc. conducted by us
    - To conduct research and analysis related to product development and service improvement, such as surveys of usage and satisfaction with our products and services
  • If you allow the use of cookies in your browser settings, we may use cookies to collect data such as your browsing history and attribute information on our website(including websites operated jointly with other companies), link such data to your personal information obtained through this request form, and use such data within the scope of the purposes of use specified in the preceding paragraphs.
    Cookie policy
  • We may distribute e-mail magazines or send direct mail to customers to inform them of our products and services or events, campaigns, lectures, etc. conducted by us.
  • For more information, please visit Privacy Policy (opens in a new window)
    PRIVACY STATEMENT – Notice for California Residents (opens in a new window).

The YKK AP Group is deeply aware that personal information is important information that constitutes the privacy of individuals. In addition to complying with laws and regulations related to the protection of personal information, we have established voluntary rules and a protection system as our social responsibility, and have established a personal information protection policy to protect personal information.